A Unified Contact Center Platform
Exelysis
Exelysis is a new approach to telecommunications.
It is a contemporary Unified Communications platform that enriches and unifies the functions of a Call Center.
Combining the Greek words “Exelixi” (Evolution) and “Lysis” (Solution), Exelysis sets new standards in corporate communications.
Exelysis provides all the features required by a modern telecommunications platform. It adapts to simple but also to very demanding communication needs. As a valuable tool based on modern technology, it leads every organization to Digital Transformation.
The Communication optimization, the economies of scale, the security, the quality, are just a few of its features, which contribute to Trust, Satisfaction and the desired Customer Experience.
Microbase is a certified Gold Partner of Omilia Conversational Intelligence, enriching Exelysis Solutions with the most advanced human-machine communication technologies on the market, for the ultimate experience.
Exelysis Contact Center
A modern telecommunications platform with advanced features, developed On Premise, on the Cloud and / or Hybrid Cloud.
- Automated Call Distribution
- IVR (Interactive Voice Response)
- Automated Telephone Campaigns
- Call Recording and Encryption
- Interface with other programs (CRM, ERP, etc.)
Exelysis Recording Platform
A complete platform for reporting and recording calls, which offers the highest level of security for the most sensitive information, telephone conversations.
- Call Recording and Encryption
- Maximum Security Level
- Advanced Auditing Capabilities
- Branch Interconnection (Unified Communication)
- Creating a Call Waiting Line
Exelysis Unified Communications Solution
A Microbase proposition for PBX, which covers the essential communication needs of each organization.
- PBX Solutions
- Real-time / History and Statistics Monitoring
- Easy Management of the Organization’s Communication System
- Easy to use and to learn
- On Premise, Cloud and/or Hybrid Cloud Implementation